Search results for "Ethical dilemma"
showing 10 items of 18 documents
Ethical Dilemmas in Finnish Debt Collection – An Explorative Case Study
2016
It is inevitable that ethical questions arise in debt collection organizations and leadership, which is then good ground to identify whether debt collection is good or evil. Therefore we consider that a good standpoint for qualitatively explain the ethical dilemmas arising in our case study context. The article adopts a case study approach to examine Finnish Collection Agency Ltd., and applies a qualitative content analysis of interview data gathered by asking five employees to answer ten questions about how they see conflicts between their work and their own ethical thoughts. We obtained a rich description of the issues facing the debt collection business in Finland. In addition, the conce…
What Cordelia lacks of. The ethical dilemma of authenticity in the planning practices of reasoning in public.
2014
Given the significance of planning public argumentation, that is ‘reasoning in public’, in ways in which it is possible to recognize the diversity of perspectives and the complexity of many issues faced, this paper faces the question of how to deal with this issue in political and social contexts where the notion of (substantial) democracy faces several obstacles in its way. Due to our context-based research work field (and place where we live), we experienced significant difficulties in applying normative principles which are nurtured by promises on behalf of deliberative democracy. Consequently the paper raises the following questions: 1. how to practice this normative ideal in those cont…
The Effectiveness of Compliance Management Systems – An Experimental Approach
2014
Abstract This paper presents the results of an experimental approach to further strengthen activity in the area of Compliance Management Systems (CMS). It highlights the use of CMS in order to conduct business through persons which are ethically sensitized. Possible cause-effect relations are tested and evaluated. The paper highlights that not all applied measures do have a positive impact on decisions which have to be taken in ethical dilemma situations. The effectiveness of CMS depends on a careful selection of the right activities. Nevertheless elements could be identified which are likely to have a stronger impact on the decision making than others. These should be in the focus when des…
Non-readmission decisions in the intensive care unit: A qualitative study of physicians' experience in a multicentre French study.
2021
Purpose Deciding not to re-admit a patient to the intensive care unit (ICU) poses an ethical dilemma for ICU physicians. We aimed to describe and understand the attitudes and perceptions of ICU physicians regarding non-readmission of patients to the ICU. Materials and methods Multicenter, qualitative study using semi-directed interviews between January and May 2019. All medical staff working full-time in the ICU of five participating centres (two academic and three general, non-academic hospitals) were invited to participate. Participants were asked to describe how they experienced non-readmission decisions in the ICU, and to expand on the manner in which the decision was made, but also on…
Positive gender congruency effects on shopper responses:Field evidence from a gender egalitarian culture
2021
National audience; This field study examined how customer-employee interactions are affected by the congruency between an employee's gender and the perceived gender image of the consumption context in one of the most gender equal cultures in the world (Scandinavia). Mystery shoppers had a service encounter with an employee across a set of physical commercial settings that were classified according to their gender image. The mystery shoppers noted the gender of the employee, provided employee evaluations, and indicated word-of-mouth (WOM) ratings. Shoppers who had a gender congruent service encounter (e.g., a female employee in a “feminine” consumption context) reported more favorable employ…
Aidòs. Percorsi di etica del limite
2022
Come già Platone intuì con il mito di Protagora, la tecnica è figlia della finitezza. C’è tecnica, infatti, lì dove c’è bisogno di migliorare; ma lo stesso bisogno di migliorare è segno che non c’è ancora compimento. Nel crescente darsi da fare della tecnologia per strappare alla vita la sua imperfezione si nasconde così uno strano paradosso: lo scopo della tecnica non può che essere il proprio togliersi. Solo lì dove non ci sarà più tecnica, infatti, potrà esserci quella pienezza a cui l’uomo, tramite la tecnica, aspira. Ne consegue che il progresso qualitativo e quantitativo della tecnologia, lungi dall’avvicinarci gradualmente a un ultimo limite che sarà finalmente superato, è cifra di u…
More planet and less profit? The ethical dilemma of an oil producing nation
2019
Every oil producing nation is confronted with a complex and fundamental ethical dilemma. On the one hand, there are moral arguments for the nation to use the petroleum resource for the benefit of society and make it available for countries who do not have this natural resource endowment. On the other hand, there are moral arguments for not extracting and using fossil fuels because of CO2 emissions. In short, this creates tension between the need for government revenues to finance welfare benefits and the objective of preserving the environment. A complicating factor is that a nation's domestic oil and gas activities are in its nature global because the activities have a direct impact on the…
The Impact of Ethnicity on an Employee`s Readiness to comply with a Code of Conduct: Differences between German/Austrian and Chinese Employees
2018
The authors assess how ethnicity impacts ethical choices of an employee towards corporate compliance behaviour as part of the ethical decision making process at work. An employee faces an ethical dilemma in business situations when he/she is caught in an ethical conflict between his/her individual moral standards and a Code of Conduct, representing the moral values of the company. The authors investigate potential connections between ethnicity and individual ethical decision making. This study obtained original data to analyze the potential impact of ethnicity on employees in Germany, Austria and the PR China.
Having the final say: Machine support of ethical decisions of doctors
2015
Machines that support highly complex decisions of doctors have been a reality of r almost half a century. In the 1950s. computer-supported medical diag nostic systems started with "punched cru·ds in a shoe box". In the 1960s :md 1970s medicine wa�. to a cenain extent, transfo rmed into a quantitative science by inten sive i nt erdisc ip linary research coUaborations o f exp erts fi·om medicine. mathemat ics and electrical engineering; This was followed by a second shift in research on machine support of medical decisions from numerical probabilistic to knowledge basedapproaches. Solutions ofthe later form cameto be known as (medic;ll) expert systems, knowledge based systems research o•· …
Managers’ Moral Struggle : A Case Study on Ethical Dilemmas and Ethical Decision-making in the Context of Immigration
2019
This qualitative study explores the types of ethical dilemmas that Finnish managers working in reception centres for asylum seekers have encountered and whether the moral intensity of the ethical issues was observable in the ethical decision-making. It concludes that the majority of the managers interviewed encountered ethical dilemmas relating to the termination of reception services. The ethical dilemmas were stratified into seven groups: ambiguous or complete absence of relevant instructions, lack of support, conflicting values, withholding information, pressure, discretionary stress, and unjust decisions on asylum applications. In addition, various dimensions of moral intensity were obs…